Payment Procedures

Information

If you have questions about your Cooper Clinic account or would like to discuss payment options, please call (479) 274-2100 or 800-333-1305 to speak with a Patient Financial Counselor.

Co-pay Policy

If a co-pay is specified by your insurance plan, that co-pay amount will be collected when you arrive for your appointment. Our collection of your co-pay is required by our contract with your insurance company. Generally, the co-pay amount is stated on your insurance card. For further clarification, contact your Human Resources department or your insurer.

Credit and Collection Policies

We realize the cost of healthcare can be challenging, especially in these difficult economic times. In response, we have implemented new credit policies effective November 1, 2010. Patients without insurance and those with outstanding balances will now have consistent policies to help them pay their financial obligation for past services while continuing to receive care from their Cooper Clinic physician. Click here for a summary of these policies.

Payment

In Person
Payment may be made in person at any Cooper Clinic location. At the Main Clinic on Rogers Avenue, payment may be made at the front desk on the first floor or in the department of the physician you are scheduled to see.

By Mail
For your convenience, a payment envelope is enclosed with your monthly statement.
Payments should be mailed to the following address:
Cooper Clinic, P.A.
Attn: Business Office
P.O. Box 17025
Fort Smith, AR 72917

Credit Cards
Cooper Clinic accepts VISA, MasterCard, and Discover.

Financing
Patients may qualify for Care Credit Financing or monthly Budget Payment Plans. Please call a Patient Financial Counselor at 479-274-2100 or 800-333-1305 for more information.